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FAQ

Check out our common questions below!

Ateneo Eats is the proposed digital solution for finding and ordering food
across the Ateneo de Manila University campus. We aggregate real-time
menus from all canteens, stalls, and food trucks into one app, so you
can order ahead and pick up without waiting in line.

Our menus are updated in real-time directly by the vendors. When an item is sold out for the day, they mark it as "unavailable" in the app, so you never make a trip for something that's already gone.

Absolutely! You can filter our menu by category (e.g., Vegan, Vegetarian, Halal, Gluten-Free). We work with vendors to ensure these tags are accurate so you can order with confidence.

We strive for perfection, but mistakes happen! Please contact the vendor directly first using the details provided on your receipt. If you can't resolve it with them, use the "Help" section in the app to report the issue to our support team, and we'll help mediate a solution.

We'd love to have you! Please visit our Contacts page or email us directly at partner@ateneoeats.com to learn about our simple onboarding process and how we can help you reach more students.